AltConnect Cookie Policy

Last Updated: January 21, 2026

This Cookie Policy explains how Alt Bank Limited (“Altconnect”, “the Bank”, “we”, “us”, “our”) uses cookies and similar technologies on our website and digital platforms (“Services”). It explains what cookies are, why we use them, the types of cookies we use, and how you can manage your preferences.

This Cookie Policy should be read together with our Privacy Policy, which explains how we handle personal data in compliance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, mobile phone, or tablet) when you visit a website. Cookies allow the website to remember your device, preferences, and actions such as language, consent choices, and session status for a period of time.

We may also use similar technologies such as local storage, tags, pixels, or scripts.

2. The Specific Cookies We Use

2.1 Essential Cookies (Necessary Cookies)

These cookies are required for the website to function properly, including security, page display, and consent management. These cookies are always active and cannot be switched off through our cookie banner because the website cannot operate properly without them.

2.2 Non-Essential Cookies (Optional Cookies)

These cookies are not required for core website functionality. They support additional features and services such as:

• Embedded videos (for example YouTube)
• Social media plugins
• Enhanced website experience (for example external fonts)
• Advertising and targeting (if used)

3. Why We Use Cookies

• Operate and secure our website
• Manage consent preferences
• Ensure correct page layout and user experience
• Enable optional services such as videos and plugins
• Monitor and improve our Services where consent has been provided

4. Cookie Categories We Use

4.1 Strictly Necessary / Essential Cookies

These cookies are necessary to enable core website functionality, manage cookie consent, comply with privacy obligations, and support security features. These cookies are always enabled.

4.2 Functional Cookies

These cookies provide additional functionality beyond essential operations, such as embedded services and third-party content. They are used only when you consent.

4.3 Performance / Analytics Cookies

These cookies help us understand website usage and improve user experience. They are used only when you consent, where applicable.

4.4 Targeting / Advertising Cookies

These cookies are used to deliver targeted advertising and measure campaign effectiveness. We do not deploy advertising cookies unless explicitly enabled on our platforms.

5. Managing Your Cookie Preferences

You can manage cookie preferences by using the cookie banner on the website to accept or reject optional cookies, or by adjusting your browser settings to delete or block cookies completely.

Please note that disabling cookies may affect your experience and some Services may not function properly.

6. Third-Party Cookies

Where third-party services are enabled, such as YouTube or Google Fonts, those third parties may process your data and deploy cookies according to their own privacy policies.

For more information on Google’s privacy practices, please visit Google Privacy Policy .

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect legal, technical, or operational changes. Updates will be posted on our website and become effective upon publication.

8. Contact Us

Data Protection Officer (DPO)
Alt Bank Limited
20 Marina, Lagos
Email: [email protected]